Privacy policy
How we handle information when you contact us through this website.
Effective date: 2026-09-15
Who is responsible for your information
Emergency Pest Now is responsible for the information collected through this website. You can contact us at info@emergencypestnow.com.
Information we collect
When you send an enquiry, we collect the details you provide, including your name, phone number, area or ZIP code, property type, requested service, preferred timing and message. We may also receive the page you contacted us from, referring website and campaign information attached to the visit. The form uses a hashed version of the request’s network address briefly to limit repeated submissions.
How we use it
We use this information to respond to your request, confirm service availability, arrange pest-control work, keep service records, prevent misuse of the form and understand which pages lead to enquiries.
Who receives it
Website enquiries are delivered through Resend to the business administrator. Our website host and email providers may process limited information while providing their services. We do not sell personal information.
How long we keep it
Routine enquiries that do not become customer records are normally deleted within 12 months. Information connected to a customer service record may be kept longer when needed to provide the service, maintain business records, resolve a dispute or meet a legal obligation. Temporary form-protection records are used only to enforce the short submission limit.
Analytics and cookies
Google Analytics runs when pages are viewed so we can understand visits, page use and enquiries. It may use cookies and device information for measurement. Advertising signals and ad personalization are disabled. We do not include enquiry text, names, phone numbers or email addresses in analytics events. You can block or delete cookies using your browser settings.
Security and your choices
We use reasonable technical measures to protect submitted information. No internet service can guarantee complete security. You may ask us to correct or delete information that we hold about you, subject to records we need to keep for legal or business reasons.
Changes to this policy
We may update this policy when our website or service providers change. The effective date above shows the latest revision.
Privacy questions: info@emergencypestnow.com.